Terms of Sale & Privacy Policy
By accessing this website or placing an order, you agree to the following Terms and Conditions.
TERMS OF SALE
1. Age Requirement
You must be 21 years of age or older to access this website or purchase products from Heads Research.
By placing an order, you confirm that you meet this requirement.
2. U.S. Shipping Only
Heads Research ships within the United States only.
We do not ship internationally under any circumstances.
We do not ship to the following states:
- Kentucky
We reserve the right to refuse or cancel any order at our sole discretion.
3. Customer Responsibility (Shipping & Address Accuracy)
You are solely responsible for:
- Entering your shipping address correctly at checkout
- Providing a deliverable name and address
- Monitoring tracking information
- Contacting the carrier directly regarding delivery issues
Heads Research is not responsible for:
- Incorrect or incomplete addresses
- Returned or undeliverable packages
- Delivery delays caused by the carrier
- Failed delivery attempts
Do not use false or fictitious names. Carriers may require valid identification for redelivery or pickup.
4. Legal Responsibility & Intended Use
You are solely responsible for understanding and complying with all applicable local, state, and federal laws prior to placing an order.
By purchasing from Heads Research, you acknowledge and agree:
- Cannabis seeds are sold strictly as collectible, novelty, souvenir, or genetic preservation items.
- Products are not sold for unlawful germination or cultivation.
- Heads Research makes no representations regarding legality in your jurisdiction.
- Any misuse of products is solely the responsibility of the purchaser.
5. Order Verification & Packaging
Orders are documented prior to shipment for quality assurance and verification purposes.
If you believe you received an incorrect item, you must contact us within 48 hours of delivery.
Please retain all original packaging, as it may be required for verification.
6. Refunds & Returns
All sales are final once shipped.
Orders may be canceled for a full refund at any time prior to shipment.
Heads Research does not accept returns.
If a confirmed fulfillment error occurred on our part, we will correct the issue at our discretion. Unauthorized returns will be refused.
PRIVACY POLICY
This section explains how we collect, use, and protect your information.
1. Information We Collect
When you interact with our site, we may collect:
- Name
- Email address
- Shipping and billing address
- IP address
- Browser information
- Order details
This information is used for order fulfillment, site security, fraud prevention, and customer service.
2. Comments
When visitors leave comments, we collect:
- Data shown in the comment form
- IP address
- Browser user agent string
This helps with spam detection and security.
An anonymized hash of your email may be provided to the Gravatar service. Gravatar’s privacy policy is available at:
https://automattic.com/privacy/
3. Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract such data.
4. Cookies
We use cookies to:
- Improve user experience
- Save login preferences
- Maintain session information
- Enable basic site functionality
Login cookies last up to two days unless “Remember Me” is selected. Some preference cookies may last up to one year.
You may disable cookies in your browser settings, though some site functionality may be affected.
5. Embedded Content
Articles or pages may include embedded content (videos, images, etc.). Embedded content behaves as if you visited the originating website directly. Third-party sites may collect data and use cookies.
Heads Research is not responsible for third-party privacy practices.
6. Data Sharing
We do not sell customer data.
Information may be shared only with service providers necessary for:
- Payment processing
- Shipping fulfillment
- Website hosting
- Spam detection
- Fraud prevention
If you request a password reset, your IP address will be included in the reset email.
7. Data Retention
Order information may be retained for administrative, legal, accounting, and security purposes.
Comments and related metadata may be retained indefinitely.
Registered users (if applicable) may view, edit, or delete personal information at any time, except usernames.
8. Your Rights
If you have an account or have left comments, you may request:
- A copy of the personal data we hold about you
- Deletion of your personal data
Certain information may be retained where required for legal or security purposes.
9. Security
We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission is guaranteed to be completely secure.